Privacy Policy

Privacy Policy

These personal data protection regulations apply to the TOYPLACE.CO.UK home page. If you do not agree with these personal data protection rules, please leave the TOYPLACE.CO.UK website! Visiting this page means that you agree to these terms of personal data protection.

TOYS WORLD LTD, registration number: 14961871, legal address: Unit 1, Legacy House, Hanworth Trading Estate, Hampton Road West, Feltham, TW13 6DH, UK (hereinafter – TOYPLACE.CO.UK) has undertaken the responsibility to protect the privacy of customers.

1. Controller of personal data processing: “TOYPLACE.CO.UK”, (hereinafter – ,TOYPLACE.CO.UK) registration number 14961871, legal address: Unit 1, Legacy House, Hanworth Trading Estate, Hampton Road West, Feltham, TW13 6DH, UK , website address: www.toyplace.co.uk

2. The Privacy Policy provides information on how TOYPLACE.CO.UK collects, processes, stores, shares, deletes and protects the Customer’s personal data, thus ensuring that the Customer’s personal data is processed legally, in good faith and in a transparent manner for the Customer. The current version of the privacy policy is published on the TOYPLACE.CO.UK website www.toyplace.co.uk, in the Privacy Policy section.

3. Applicable legislation: Regulation No. 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and the free circulation of such data (April 27, 2016).

4. TOYPLACE.CO.UK is entitled to process the following personal data:

1. by providing contact information (name, surname, company name, registration number, delivery address, address, telephone number and e-mail address) on our website or office;
2. Communication data – e-mail, letter or phone number – related to the Customer’s communication with TOYPLACE.CO.UK;
3. Client’s IP address information, from the client’s account on the website www.toyplace.co.uk or using cookies.

5. Basis for processing the customer’s personal data:

1. Client’s consent – The client, as the subject of personal data, gives his consent to the collection and processing of personal data for certain purposes.
2. Execution of customer orders and execution of the transaction – in order for TOYPLACE.CO.UK to be able to execute the customer’s order, it must collect and process certain personal data that is collected during or before the preparation of the order.
3. TOYPLACE.CO.UK’s legal interests – TOYPLACE.CO.UK has the right to process the Customer’s personal data to the extent that it is objectively necessary for the performance of the activities indicated in points 6.e.-6.g.

6. TOYPLACE.CO.UK processes the Customer’s personal data for the following purpose:

1. For the preparation of offers;
2. For completing sales transactions;
3. To ensure delivery;
4. To inform customers about news and current offers;
5. For consideration of customer complaints related to the goods sold or services provided;
6. For business planning and analytics.

7. TOYPLACE.CO.UK obtains the Customer’s personal data when the Customer:

1. Purchases products or services in the online store by identifying the Customer;
2. Sign up to receive news from TOYPLACE.CO.UK;
3. Ask for a product or service offer or contact TOYPLACE.CO.UK in connection with a complaint or information request, identifying the Customer.

8. Transfer of the client’s personal data to third parties

1. For product delivery – name, surname, e-mail, phone number, delivery address.
2. TOYPLACE.CO.UK is obliged to provide information about personal data to law enforcement authorities, courts or other state and local government institutions, if this results from regulatory enactments or a request for information from the relevant institution.
3. TOYPLACE.CO.UK will provide the Customer’s personal data only to the necessary and sufficient extent in accordance with the requirements of regulatory acts and the objective circumstances of the specific situation.

9. Duration of storage of personal data

TOYPLACE.CO.UK stores personal data in accordance with the defined purposes of personal data processing and the requirements of regulatory acts, as long as at least one of the following criteria exists:

1. as long as the data subject’s consent to the relevant personal data processing is valid, if there is no other legal basis for data processing
2. as long as TOYPLACE.CO.UK has a legal obligation to store data in accordance with regulatory enactments;
3. as long as TOYPLACE.CO.UK can realize its legal interests in accordance with the procedures specified in external regulatory acts.

10. Data security and data correction

1. All customer personal data, which became known on the TOYPLACE.CO.UK homepage or during a visit to the office, are considered confidential information. TOYPLACE.CO.UK takes all possible security measures (administrative, technical and physical) to protect customers’ personal data.
2. The client has the right to reasonably request that his personal data be supplemented, corrected, as well as that the processing of personal data be terminated ori data would be deleted if it is outdated, incomplete or no longer corresponds to the originally stated purpose of data processing.
3. The user of the TOYPLACE.CO.UK online store has the right to delete his profile by sending a request to e-mail: [email protected]. In this case, the request is accepted only if it is sent from the same e-mail to which the user profile is registered.
4. The customer has the right to refuse receiving any news by unsubscribing from receiving news, clicking on the email link or sending information to the email: [email protected];
5. TOYPLACE.CO.UK does not take responsibility for any unauthorized access to personal data and/or loss of personal data, if it does not depend on TOYPLACE.CO.UK, for example due to the Customer’s fault and/or negligence.